Restaurant365 incident

Radar Polling

Resolved after 2 hours 30 minutes, affecting Client Polling, on February 19, 2026.

resolved Feb 19, 2026, 08:03 PM UTC

Missing data has been polled, and this module is fully operational. Any further troubles can be addressed by our support team here: https://help.restaurant365.net/en/support/home

Started
Feb 19, 2026, 05:32 PM UTC
Resolved
Feb 19, 2026, 08:03 PM UTC
Duration
2h 30m
Detected by Pingoru
Feb 19, 2026, 05:32 PM UTC

Affected components

Client Polling

Update timeline

  1. investigating Feb 19, 2026, 05:32 PM UTC

    We are investigating reports that certain Radar customers are experiencing an outage with Client Polling.

  2. monitoring Feb 19, 2026, 05:44 PM UTC

    We've implemented a fix for this polling outage, and we're monitoring recovery.

  3. resolved Feb 19, 2026, 08:03 PM UTC

    Missing data has been polled, and this module is fully operational. Any further troubles can be addressed by our support team here: https://help.restaurant365.net/en/support/home

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