Restaurant365 incident

Labor not importing

Resolved after 7 hours 59 minutes, affecting FTP File Watcher (Vendor Integration) and POS Integrations (DSS Polling) and 1 more, on March 8, 2026.

monitoring Mar 08, 2026, 10:04 PM UTC

Missing labor data is now available for review, and we're monitoring for outliers.

Started
Mar 08, 2026, 04:11 PM UTC
Resolved
Mar 09, 2026, 12:11 AM UTC
Duration
7h 59m
Detected by Pingoru
Mar 08, 2026, 04:11 PM UTC

Affected components

FTP File Watcher (Vendor Integration)POS Integrations (DSS Polling)API

Update timeline

  1. investigating Mar 08, 2026, 04:11 PM UTC

    We are currently investigating reports of issues with Labor data imports.

  2. identified Mar 08, 2026, 08:22 PM UTC

    A fix is being implemented, and we're seeing recovery.

  3. monitoring Mar 08, 2026, 10:04 PM UTC

    Missing labor data is now available for review, and we're monitoring for outliers.

  4. resolved Mar 09, 2026, 12:11 AM UTC

    This incident has been resolved.

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