Restaurant365 incident

Reports of slowness for payments to be calculated

Resolved after 6 hours 6 minutes, affecting R365 Payroll, on April 7, 2026.

monitoring Apr 07, 2026, 09:44 PM UTC

We are continuing to monitor the fix implemented to ensure full recovery

Started
Apr 07, 2026, 05:57 PM UTC
Resolved
Apr 08, 2026, 12:04 AM UTC
Duration
6h 6m
Detected by Pingoru
Apr 07, 2026, 05:57 PM UTC

Affected components

R365 Payroll

Update timeline

  1. identified Apr 07, 2026, 05:57 PM UTC

    The root cause has been identified, and a fix is currently being implemented.

  2. monitoring Apr 07, 2026, 07:28 PM UTC

    A fix has been implemented and we are now monitoring the results

  3. monitoring Apr 07, 2026, 09:44 PM UTC

    We are continuing to monitor the fix implemented to ensure full recovery

  4. resolved Apr 08, 2026, 12:04 AM UTC

    We are continuing to see recovery and now consider this incident resolved.

Your product runs on more than Restaurant365

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →