Resolved after 5 hours 40 minutes, affecting Customer Databases and Ad Hoc and 1 more, on July 31, 2025.
While we continue to see full recovery, we will now mark this incident as resolved.
Affected components
Customer DatabasesAd HocMy ReportsAutomated Report DistributionCustom Financials ReporterFYIsoftCheck & Invoice PrintingAI Dashboards
Update timeline
- investigating Jul 31, 2025, 04:59 AM UTC
We are currently investigating the root cause of this issue that arose during planned maintenance that has resulted in system outages.
- monitoring Jul 31, 2025, 05:09 AM UTC
We are now seeing recovery with reports of all systems coming back up. We will continue to monitor the recovery, but you may still encounter some slowness. We will continue to provide updates as they come.
- resolved Jul 31, 2025, 10:40 AM UTC
While we continue to see full recovery, we will now mark this incident as resolved.
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