Restaurant365 incident
We are investigating reports of Invoices and invoice images not importing via Docs To Process email
Notice Vendor's status page →
Resolved after 2 hours 48 minutes, affecting Customer Databases and FTP File Watcher (Vendor Integration), on September 4, 2025.
We deployed a fix for this incident and continue to see recovery. We will mark this incident as resolved
Affected components
Customer DatabasesFTP File Watcher (Vendor Integration)
Update timeline
- investigating Sep 04, 2025, 03:56 PM UTC
We are currently investigating the issue...
- identified Sep 04, 2025, 04:06 PM UTC
We have identified the root cause and working on deploying a fix
- resolved Sep 04, 2025, 06:44 PM UTC
We deployed a fix for this incident and continue to see recovery. We will mark this incident as resolved
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