RedSky incident

VoIP Positioning Center (VPC) Incident Notice (TT 1020322)

Resolved after 16 hours 48 minutes, affecting VPC Outages, on July 7, 2026.

resolved Jul 08, 2026, 02:07 PM UTC

This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally for the affected PSAP. Start time: 7/7/2026 9:40 AM Central Time. Resolution: Resolved. Affected PSAPs: Oakwood Public Safety Department, OH FCC 5455.

Started
Jul 07, 2026, 09:19 PM UTC
Resolved
Jul 08, 2026, 02:07 PM UTC
Duration
16h 48m
Detected by Pingoru
Jul 07, 2026, 09:19 PM UTC

Affected components

VPC Outages

Update timeline

  1. investigating Jul 07, 2026, 09:19 PM UTC

    This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/7/2026 9:40 AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCC 5455 Oakwood Public Safety Department, OH.

  2. resolved Jul 08, 2026, 02:07 PM UTC

    This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally for the affected PSAP. Start time: 7/7/2026 9:40 AM Central Time. Resolution: Resolved. Affected PSAPs: Oakwood Public Safety Department, OH FCC 5455.

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