Resolved after 1 day 23 hours, affecting API and API and 1 more, on October 21, 2026.
RedSky’s Canadian address validation service is currently unavailable due to a newly identified vulnerability impacting PHP services globally, including our Canadian address validation provider. As a result, customers may be unable to validate Canadian addresses through RedSky services at this time. U.S. address validation services are not impacted. We are actively monitoring the situation and will provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.
Affected components
Update timeline
- investigating Oct 21, 2026, 09:23 PM UTC
RedSky’s Canadian address validation service is currently unavailable due to a newly identified vulnerability impacting PHP services globally, including our Canadian address validation provider. As a result, customers may be unable to validate Canadian addresses through RedSky services at this time. U.S. address validation services are not impacted. We are actively monitoring the situation and will provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.
- resolved Oct 23, 2026, 09:12 PM UTC
The validation provider has restored service.
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