RedSky incident
VoIP Positioning Center (VPC) Incident Notice ? TT 894268
Resolved after 281 days 19 hours, affecting Call Routing, on December 23, 2025.
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. The issue was affecting 9 1 1 call delivery to the following PSAPs: FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this was a Single PSAP outage. This outage begun at 2025-12-23 12:16 CST and had a resolution of 2026-04-01 10:05 CST. The cause of the outage is: On-premises PSAP Call Handling Equipment / Call Processing Equipment. During this outage, calls were being delivered to the PSAPs 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Affected components
Update timeline
- investigating Dec 23, 2025, 09:20 PM UTC
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
- identified Dec 29, 2025, 08:13 PM UTC
This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
- resolved Oct 01, 2026, 04:53 PM UTC
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. The issue was affecting 9 1 1 call delivery to the following PSAPs: FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this was a Single PSAP outage. This outage begun at 2025-12-23 12:16 CST and had a resolution of 2026-04-01 10:05 CST. The cause of the outage is: On-premises PSAP Call Handling Equipment / Call Processing Equipment. During this outage, calls were being delivered to the PSAPs 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
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