RedSky incident
VoIP Positioning Center (VPC) Incident Notice (TT 1071283)
Resolved on September 21, 2026, affecting VPC Outages.
This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally for the affected PSAP. Start time: 7/6/26 11:59:57am CT. Resolved time: 9/18/26 13:59 CT. Cause: A misprovisioned ESRN. Affected PSAPs: PSAP: 5738, Tulsa Public Safety Response Center-City, Tulsa, OK.
Affected components
Update timeline
- resolved Sep 21, 2026, 08:54 PM UTC
This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally for the affected PSAP. Start time: 7/6/26 11:59:57am CT. Resolved time: 9/18/26 13:59 CT. Cause: A misprovisioned ESRN. Affected PSAPs: PSAP: 5738, Tulsa Public Safety Response Center-City, Tulsa, OK.
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