RedSky incident
VoIP Positioning Center (VPC) Incident Notice (TT 1071209, TT 1071242)
Resolved on September 18, 2026, affecting VPC Outages.
This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally in the affected region. Start time: 9/18/26 05:51 AM Central Time. Resolved time: 9/18/26 11:19 am CT. Cause: A faulty Switched Network Connection (SNC) routing path. Affected PSAPs: PSAP: 6045, Columbia-Richland 9-1-1 Communications Center, Richland, SC; PSAP: 6076, Lexington County Public Safety, Lexington, SC.
Affected components
Update timeline
- resolved Sep 18, 2026, 09:40 PM UTC
This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally in the affected region. Start time: 9/18/26 05:51 AM Central Time. Resolved time: 9/18/26 11:19 am CT. Cause: A faulty Switched Network Connection (SNC) routing path. Affected PSAPs: PSAP: 6045, Columbia-Richland 9-1-1 Communications Center, Richland, SC; PSAP: 6076, Lexington County Public Safety, Lexington, SC.
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