Redpanda incident

New Signs Ups Are Failing Authorize to Redpanda

Resolved after 6 hours 10 minutes, affecting Redpanda Serverless, on July 8, 2026.

resolved Jul 08, 2026, 08:34 AM UTC

Redpanda is aware of an incident that may have impacted new account sign-ups to Redpanda Cloud. A fix has been implemented and the impact is resolved.

Started
Jul 08, 2026, 02:23 AM UTC
Resolved
Jul 08, 2026, 08:34 AM UTC
Duration
6h 10m
Detected by Pingoru
Jul 08, 2026, 02:23 AM UTC

Affected components

Redpanda Serverless

Update timeline

  1. identified Jul 08, 2026, 02:23 AM UTC

    Recent sign ups to Redpanda Serverless are unable to authorize to cloud.redpanda.com, new sign ups will also experience this issue. Redpanda is aware of the issue and will working to deploy the fix after testing.

  2. resolved Jul 08, 2026, 08:34 AM UTC

    Redpanda is aware of an incident that may have impacted new account sign-ups to Redpanda Cloud. A fix has been implemented and the impact is resolved.

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