Recurly incident

[Recurly Commerce] Recurly Commerce elevated response times and error rates

Resolved after 51 minutes, affecting Commerce API, on July 9, 2026.

monitoring Jul 09, 2026, 03:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 09, 2026, 02:41 PM UTC
Resolved
Jul 09, 2026, 03:33 PM UTC
Duration
51m
Detected by Pingoru
Jul 09, 2026, 02:41 PM UTC

Affected components

Commerce API

Update timeline

  1. investigating Jul 09, 2026, 02:41 PM UTC

    We are investigating elevated response times and error rates with Recurly Commerce

  2. monitoring Jul 09, 2026, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2026, 03:33 PM UTC

    All systems operational.

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