Recurly incident

We are investigating reports of duplicated email delivery for Recurly Commerce

Minor

Resolved after 3 hours 53 minutes, on June 25, 2026.

monitoring Jun 26, 2026, 12:47 AM UTC

We have implemented a fix for the duplicate email sends affecting Recurly Commerce and are monitoring the results

Started: Jun 25, 2026, 08:57 PM UTC
Resolved: Jun 26, 2026, 12:51 AM UTC
Duration: 3h 53m
Detected by Pingoru: Jun 25, 2026, 08:57 PM UTC

Update timeline

investigating Jun 25, 2026, 08:57 PM UTC

We are investigating reports of duplicated email delivery for Recurly Commerce
identified Jun 25, 2026, 09:36 PM UTC

The team has identified the issue and is working on a fix.
monitoring Jun 26, 2026, 12:47 AM UTC

We have implemented a fix for the duplicate email sends affecting Recurly Commerce and are monitoring the results
resolved Jun 26, 2026, 12:51 AM UTC

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