Resolved after 6 hours 57 minutes, affecting Domestic PoPs and Domestic PoPs (Domestic PoPs — Wellington), on October 27, 2026.
Our fibre provider has revised its approach. Estimated restoration is 18:00 today. Next update by 18:00, or sooner if the status changes.
Affected components
Update timeline
- identified Oct 27, 2026, 09:48 PM UTC
Two backbone links (FST–MUP and FST–AVL) failed this morning at 04:50 NZDT. Traffic is using alternate paths, so no service impact is expected. Our fibre provider is arranging site access and working on a restoration plan. Repairs can begin from 00:00 NZDT on Thursday 29 October, with restoration currently estimated for 06:00 NZDT. Next update by 17:00 today, or sooner if the status changes.
- identified Oct 28, 2026, 01:15 AM UTC
Our fibre provider has revised its approach. Estimated restoration is 18:00 today. Next update by 18:00, or sooner if the status changes.
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