Resolved after 45 minutes, affecting Device Processing, on January 16, 2025.
We are aware of an issue with slow processing of data from devices which means that some devices are showing out of date tracking information. This issue was caused by a network connectivity issue this morning which caused a spike in messages to be delivered to our systems. This should clear in around an hour.
Affected components
Update timeline
- monitoring Jan 16, 2025, 10:38 AM UTC
We are aware of an issue with slow processing of data from devices which means that some devices are showing out of date tracking information. This issue was caused by a network connectivity issue this morning which caused a spike in messages to be delivered to our systems. This should clear in around an hour.
- resolved Jan 16, 2025, 11:23 AM UTC
This incident has been resolved.
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