Resolved after 6 hours 31 minutes, affecting Tracking App, on August 1, 2025.
We have released a new app version that fixes this issue. Users should update to the new version to get the update
Affected components
Update timeline
- investigating Aug 01, 2025, 08:27 AM UTC
We are currently investigating an issue with the RAM Tracking app not loading vehicle data. Other platforms are uneffected.
- investigating Aug 01, 2025, 08:41 AM UTC
We are still investigating but it appears that logging out and back in again may help resolve the issue for some people
- identified Aug 01, 2025, 09:17 AM UTC
We have identified the issue and are working on a fix. Hopefully this should be resolved today but in the meantime users can resolve the issue themselves by logging out of the app and back in again
- resolved Aug 01, 2025, 02:59 PM UTC
We have released a new app version that fixes this issue. Users should update to the new version to get the update
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