Resolved after 1 hour 49 minutes, affecting Assist Website and Live Website and 1 more, on February 3, 2026.
This incident was caused by a performance issue on out authentication system which has now been resolved.
Affected components
Assist WebsiteLive WebsiteTracking Website & Reporting
Update timeline
- investigating Feb 03, 2026, 03:31 PM UTC
We are currently investigating reports of users having issues logging into RAM Portal, RAM Live, RAM Assist & RAM Apps.
- resolved Feb 03, 2026, 05:20 PM UTC
This incident was caused by a performance issue on out authentication system which has now been resolved.
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