Resolved after 1 hour 40 minutes, affecting Assist Website and Live Website and 1 more, on February 4, 2026.
The incident has been resolved and was related to a performance issue with our authentication system.
Affected components
Assist WebsiteLive WebsiteTracking Website & Reporting
Update timeline
- investigating Feb 04, 2026, 08:43 AM UTC
We are currently investigating reports of users being unable to login.
- resolved Feb 04, 2026, 10:24 AM UTC
The incident has been resolved and was related to a performance issue with our authentication system.
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