Qualtrics incident

Login issues in FedRAMP environment

Resolved after 43 minutes, affecting Live Support, on September 8, 2026.

monitoring Sep 08, 2026, 09:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 08, 2026, 08:48 PM UTC
Resolved
Sep 08, 2026, 09:31 PM UTC
Duration
43m
Detected by Pingoru
Sep 08, 2026, 08:48 PM UTC

Affected components

Live Support

Update timeline

  1. identified Sep 08, 2026, 08:48 PM UTC

    The issue has been identified, and a fix is being implemented for login issues in the FedRAMP environment.

  2. monitoring Sep 08, 2026, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2026, 09:31 PM UTC

    This incident has been resolved.

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