Resolved after 23 minutes, affecting Products and Products (Products — Contact Centre) and 1 more, on July 29, 2026.
We are investigating and seeking to resolve an incident which may be affecting your Puzzel Contact Centre services. Customers may be experiencing issues accessing the Agent Application. Our Operations team are currently investigating this issue as a priority. Updates will be provided every 60 minutes until the incident is resolved. We apologise for the potential impact of this incident on you and your business.
Affected components
Update timeline
- investigating Jul 29, 2026, 01:02 PM UTC
We are investigating and seeking to resolve an incident which may be affecting your Puzzel Contact Centre services. Customers may be experiencing issues accessing the Agent Application. Our Operations team are currently investigating this issue as a priority. Updates will be provided every 60 minutes until the incident is resolved. We apologise for the potential impact of this incident on you and your business.
Your product runs on more than Puzzel
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services