Resolved after 27 minutes, affecting Products and Products (Products — Contact Centre), on October 15, 2026.
Puzzel is investigating reports of customers experiencing issues with Puzzel Contact Centre services. Customers may be experiencing issues with call connectivity. Our Engineering teams are currently investigating this issue as a priority. We apologise for the potential impact of this incident on you and your business.
Affected components
Update timeline
- investigating Oct 15, 2026, 12:37 PM UTC
Puzzel is investigating reports of customers experiencing issues with Puzzel Contact Centre services. Customers may be experiencing issues with call connectivity. Our Engineering teams are currently investigating this issue as a priority. We apologise for the potential impact of this incident on you and your business.
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