Prismatic incident

Increased error rates in Execution Pipeline (US Commercial)

Resolved after 6 hours 47 minutes, affecting Integration Runner, on March 10, 2026.

monitoring Mar 10, 2026, 11:52 PM UTC

We have identified and mitigated the issue affecting the execution pipeline in the US commercial (us-east-2) region. All metrics have returned to normal operating levels. We will continue to monitor the situation.

Started
Mar 10, 2026, 06:49 PM UTC
Resolved
Mar 11, 2026, 01:36 AM UTC
Duration
6h 47m
Detected by Pingoru
Mar 10, 2026, 06:49 PM UTC

Affected components

Integration Runner

Update timeline

  1. investigating Mar 10, 2026, 06:49 PM UTC

    At approximately 17:30 UTC, the Prismatic team received alerts via monitoring and alerting for elevated error rates in the execution pipeline for the US commercial (us-east-2) region. We are actively investigating the root cause and will provide updates as our investigation progresses.

  2. investigating Mar 10, 2026, 06:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2026, 07:20 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 10, 2026, 07:54 PM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 10, 2026, 08:55 PM UTC

    We are continuing to investigate this issue.

  6. investigating Mar 10, 2026, 10:03 PM UTC

    We are continuing to investigate and mitigate the issue. We will provide further updates as our investigation progresses.

  7. identified Mar 10, 2026, 11:30 PM UTC

    We have identified the cause of the issue impacting performance in the US Commercial (us-east-2) execution pipeline and are actively working on a resolution. We will continue to provide updates.

  8. monitoring Mar 10, 2026, 11:52 PM UTC

    We have identified and mitigated the issue affecting the execution pipeline in the US commercial (us-east-2) region. All metrics have returned to normal operating levels. We will continue to monitor the situation.

  9. resolved Mar 11, 2026, 01:36 AM UTC

    This incident has been resolved.

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