Prismatic incident

Elevated error rates in US-WEST-2 only

Resolved after 1 hour 10 minutes, on September 16, 2026.

resolved Sep 16, 2026, 09:18 PM UTC

Beginning at approximately 20:00 UTC on September 16, customers with deployments in the US-WEST-2 region experienced increased error rates due to a disruption in underlying AWS services in that region. The underlying service recovered around 21:10 UTC.

Started
Sep 16, 2026, 08:00 PM UTC
Resolved
Sep 16, 2026, 09:10 PM UTC
Duration
1h 10m
Detected by Pingoru
Sep 16, 2026, 08:00 PM UTC

Update timeline

  1. resolved Sep 16, 2026, 09:18 PM UTC

    Beginning at approximately 20:00 UTC on September 16, customers with deployments in the US-WEST-2 region experienced increased error rates due to a disruption in underlying AWS services in that region. The underlying service recovered around 21:10 UTC.

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