Resolved after 59 minutes, affecting GraphQL API and Web App and 1 more, on November 5, 2024.
We have identified and mitigated the issue affecting the database in the US-EAST-2 region. All metrics have returned to normal operating levels. We will continue to monitor the situation.
Affected components
Update timeline
- investigating Nov 05, 2024, 09:38 PM UTC
We are currently investigating an issue affecting the production database in the US-EAST-2 region. Performance has been degraded and has affected some executions as well as the ability to use the embedded marketplace and related services. The Prismatic team is actively investigating the issue and will provide continuous updates as we work towards resolution.
- monitoring Nov 05, 2024, 09:51 PM UTC
We have identified and mitigated the issue affecting the database in the US-EAST-2 region. All metrics have returned to normal operating levels. We will continue to monitor the situation.
- resolved Nov 05, 2024, 10:38 PM UTC
This incident has been resolved.
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