Prismatic incident

Partial Service Outage in EU-WEST-1 Region

Resolved after 5 minutes, on September 3, 2025.

resolved Sep 03, 2025, 06:37 PM UTC

A routine update caused a service interruption of the execution pipeline for some customers for approximately 5 minutes. A rollback was performed and service was restored. The Prismatic team is investigating the root cause and will ensure a subsequent update does not contain the same regression.

Started
Sep 03, 2025, 06:00 PM UTC
Resolved
Sep 03, 2025, 06:05 PM UTC
Duration
5m
Detected by Pingoru
Sep 03, 2025, 06:00 PM UTC

Update timeline

  1. resolved Sep 03, 2025, 06:37 PM UTC

    A routine update caused a service interruption of the execution pipeline for some customers for approximately 5 minutes. A rollback was performed and service was restored. The Prismatic team is investigating the root cause and will ensure a subsequent update does not contain the same regression.

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