PortKey incident

Broad Service Outage

Resolved after 2 hours 14 minutes, affecting section-164755 (Saas Control Plane) and section-164755 (AI Gateway), on June 12, 2025.

resolved Jun 12, 2025, 08:34 PM UTC

Latencies have reduced significantly and services seem up. We're continuing to monitor services and requests. Please reach out on Discord or [email protected] if you're facing issues.

Started
Jun 12, 2025, 06:20 PM UTC
Resolved
Jun 12, 2025, 08:34 PM UTC
Duration
2h 14m
Detected by Pingoru
Jun 12, 2025, 06:20 PM UTC

Affected components

section-164755 (Saas Control Plane)section-164755 (AI Gateway)

Update timeline

  1. investigating Jun 12, 2025, 06:20 PM UTC

    We wish it was April 1st, but the internet is just not feeling it today. We're experiencing an outage on the UI due to an ongoing outage with GCE and Firebase. The AI gateway requests are also experiencing increased latencies due to cloudflare outages. We're continuously monitoring our services and working to get them back soon.

  2. resolved Jun 12, 2025, 08:34 PM UTC

    Latencies have reduced significantly and services seem up. We're continuing to monitor services and requests. Please reach out on Discord or [email protected] if you're facing issues.

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