PortKey incident

JWKS URLs Inaccessible

Resolved after 40 minutes, affecting section-164755 (Saas Control Plane) and section-164755 (AI Gateway) and 1 more, on August 14, 2026.

investigating Aug 14, 2026, 01:50 PM UTC

Some JWKS URLs are inaccessible from the Management plane infrastructure. The team is working to identify the root cause.

Started
Aug 14, 2026, 01:50 PM UTC
Resolved
Aug 14, 2026, 02:30 PM UTC
Duration
40m
Detected by Pingoru
Aug 14, 2026, 01:50 PM UTC

Affected components

section-164755 (Saas Control Plane)section-164755 (AI Gateway)section-164755 (Saas Control Plane)section-164755 (AI Gateway)

Update timeline

  1. investigating Aug 14, 2026, 01:50 PM UTC

    Some JWKS URLs are inaccessible from the Management plane infrastructure. The team is working to identify the root cause.

  2. resolved Aug 14, 2026, 02:30 PM UTC

    All services are up, we're monitoring and will publish an analysis soon.

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