PortKey incident

Control Plane Slowness

Resolved after 2 hours 10 minutes, affecting section-164755 (Saas Control Plane) and section-164755 (AI Gateway) and 1 more, on August 19, 2026.

investigating Aug 19, 2026, 10:00 AM UTC

We're seeing control plane slowness and dashboard failures. Data plane queries to control plane (for non-cached queries) were failling intermittently.

Started
Aug 19, 2026, 10:00 AM UTC
Resolved
Aug 19, 2026, 12:10 PM UTC
Duration
2h 10m
Detected by Pingoru
Aug 19, 2026, 10:00 AM UTC

Affected components

section-164755 (Saas Control Plane)section-164755 (AI Gateway)section-164755 (Saas Control Plane)section-164755 (AI Gateway)

Update timeline

  1. investigating Aug 19, 2026, 10:00 AM UTC

    We're seeing control plane slowness and dashboard failures. Data plane queries to control plane (for non-cached queries) were failling intermittently.

  2. resolved Aug 19, 2026, 12:10 PM UTC

    We've resolved the issue, and are monitoring now

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