Resolved after 3 hours 45 minutes, affecting Reporting & Analytics, on August 13, 2026.
A fix has been implemented and we are monitoring the results. There may be a delay in getting the opens and clicks due to the backlog being fixed.
Affected components
Update timeline
- investigating Aug 13, 2026, 03:45 PM UTC
We are currently experiencing an issue that may be impacting your ability to fully utilize our services, Opens and Clicks are currently impacted and displaying as 0%. Our Incident Response teams have been engaged and are working toward a resolution as a priority.
- monitoring Aug 13, 2026, 03:47 PM UTC
A fix has been implemented and we are monitoring the results. There may be a delay in getting the opens and clicks due to the backlog being fixed.
- resolved Aug 13, 2026, 07:31 PM UTC
This incident has been resolved.
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