Resolved after 2 hours 13 minutes, affecting Reporting & Analytics, on August 3, 2026.
This incident has been resolved. Our tool will work through the backlog of reporting information, so there may be a bit of a delay with getting your reporting information but it will come through.
Affected components
Update timeline
- investigating Aug 03, 2026, 07:37 AM UTC
We are currently experiencing an issue that may be impacting your ability to fully utilize our services, Opens and Clicks are currently impacted and displaying as 0%. Our Incident Response teams have been engaged and are working toward a resolution as a priority.
- identified Aug 03, 2026, 08:59 AM UTC
The issue has been identified and we are working on a solution.
- monitoring Aug 03, 2026, 09:20 AM UTC
A fix has been implemented and we are monitoring the results. There may be a delay in getting the opens and clicks due to the backlog being fixed.
- resolved Aug 03, 2026, 09:50 AM UTC
This incident has been resolved. Our tool will work through the backlog of reporting information, so there may be a bit of a delay with getting your reporting information but it will come through.
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