Poppulo incident

EU Service Issue: Reporting delays

Resolved after 13 hours 35 minutes, affecting Reporting & Analytics, on May 14, 2025.

investigating May 14, 2025, 09:35 AM UTC

We are currently experiencing an issue that may be impacting your ability to fully utilize our services with some delays in Reporting. The Open and Clicks reporting metrics may not be up to date. It may take up to an hour to reflect the accurate figures. (Please note emails are delivering it is the reporting that is delayed) Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team

Started
May 14, 2025, 09:35 AM UTC
Resolved
May 14, 2025, 11:10 PM UTC
Duration
13h 35m
Detected by Pingoru
May 14, 2025, 09:35 AM UTC

Affected components

Reporting & Analytics

Update timeline

  1. investigating May 14, 2025, 09:35 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services with some delays in Reporting. The Open and Clicks reporting metrics may not be up to date. It may take up to an hour to reflect the accurate figures. (Please note emails are delivering it is the reporting that is delayed) Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team

  2. resolved May 14, 2025, 11:10 PM UTC

    This incident has been resolved.

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