Poll Everywhere Outage History
Poll Everywhere is up right nowPingoru has recorded 49 incidents for Poll Everywhere: 30 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 12 of 720 (2%) |
| May 2026 | 2 | 217 of 744 (29%) |
| June 2026 | 4 | 1 of 720 (0%) |
| July 2026 | 5 | 312 of 744 (42%) |
| August 2026 | 3 | 16 of 744 (2%) |
| September 2026 | 3 | 120 of 720 (17%) |
| October 2026 | 1 | 1 of 590 (0%) |
Incidents, newest first
Major January 9, 2026 We have identified an issue where Poll Everywhere activities will not insert in Google Slides 2d 9h Apps and integrations
Started Jan 09, 2026, 03:45 PM UTC· resolved Jan 12, 2026, 01:40 AM UTC
- identified Jan 09, 2026, 03:45 PM UTC
We have identified the problem that is preventing Google Slides insertion. We are working on a new release that will fix the problem.
- monitoring Jan 09, 2026, 04:43 PM UTC
We have submitted a new version of the Poll Everywhere for Google Slides app to the Google extension store. We will update this status to Resolved once v1.20.4 has been approved and is available.
- resolved Jan 12, 2026, 01:40 AM UTC
Version 1.20.4 of our Chrome extension has been approved in the Chrome Web Store, which resolves the problem.
Notice January 8, 2026 Incident where titles did not display on certain activity types –
Started Jan 08, 2026, 04:30 PM UTC· resolved Jan 08, 2026, 04:30 PM UTC
- resolved Jan 08, 2026, 07:19 PM UTC
This issue is now resolved.
Notice December 18, 2025 Question pages failing to load –
Started Dec 18, 2025, 12:16 AM UTC· resolved Dec 18, 2025, 12:16 AM UTC
- resolved Dec 18, 2025, 12:26 AM UTC
This incident has been resolved
Minor December 5, 2025 Small number of login errors on pe.app – WorkOS AuthKit, WorkOS SSO, WorkOS Admin Portal
Started Dec 05, 2025, 09:38 AM UTC· resolved Dec 05, 2025, 09:38 AM UTC
- resolved Dec 05, 2025, 09:38 AM UTC
An incident with our third-party service provider, WorkOS, resulted in a small number of errors today, around 12:50AM, primarily experienced when logging into or using pe.app. We have contacted our third-party service provider for details about this outage. As this issue has been resolved on their side, we do not expect to see further impacts at this time. Please refer to this incident on their status page: https://status.workos.com/incidents/llh8hvkdm9mb Additionally, though our status page is integrated with their system status, it did not appear as an outage on our page. We have also contacted them about this incident. If you continue to experience any errors, please contact [email protected]. Edit (1:44 PT): This was a Cloudflare global outage: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
Minor November 19, 2025 2.0 Live Updates – pe.app
Started Nov 19, 2025, 06:43 PM UTC· resolved Nov 19, 2025, 06:43 PM UTC
- resolved Nov 24, 2025, 06:43 PM UTC
From 4:57 PM Pacific through 5:45 PM Pacific, there were intermittent issues with live updates on Poll Everywhere 2.0. The root cause of this issue has been identified and fixed.
Major October 20, 2025 Outage in 2.0 (pe.app) and degraded performance in 1.0 (polleverywhere.com) 4h 16m PollEverywhere.com, WorkOS AuthKit, WorkOS SSO, pe.app and 1 more
Started Oct 20, 2025, 07:28 AM UTC· resolved Oct 20, 2025, 11:45 AM UTC
- identified Oct 20, 2025, 07:28 AM UTC
Ongoing incident with various providers. Significantly affecting authentication in 2.0 (pe.app). Degraded performance in 1.0 (polleverywhere.com) affecting directory sync and SMS. See: - https://status.workos.com/incidents/b178c1kxt0g3 - https://health.aws.amazon.com/health/status
- identified Oct 20, 2025, 08:52 AM UTC
We are continuing to monitor this issue
- identified Oct 20, 2025, 09:16 AM UTC
Ongoing incident with various providers. We've identified further systems affected. Significantly affecting authentication in 2.0 (pe.app). Degraded performance in 1.0 (polleverywhere.com) affecting directory sync and SMS. Additionally our support systems for email and phone support are experiencing outages. See: - https://status.workos.com/incidents/b178c1kxt0g3 - https://health.aws.amazon.com/health/status (various services) - https://status.zendesk.com/ (email support) - https://status.talkdesk.com/ (phone support)
- identified Oct 20, 2025, 09:51 AM UTC
Various components of our service are recovering as a result of the Amazon Web Services US-West-1 outage that occurred earlier today. Some services are partially recovered or are performing as expected on an intermittent basis right now. In-particular, sign-in to pe.app via WorkOS and directory sync services have been partially restored. We continue to be unable to accept inbound support phone calls, and some SMS numbers provided by Twilio remain inoperable. Additionally, as services are restored in phases, we expect there to be small amounts of errors in the platforms as the cascade failure is recovered from. Currently, users with existing sessions on pe.app and polleverywhere.com, as well as responses on pollev.com remain fully functional.
- monitoring Oct 20, 2025, 09:58 AM UTC
Services look to be restored by our providers, we are continuing to monitor
- resolved Oct 20, 2025, 11:45 AM UTC
This incident has been resolved. This incident was caused by the failure of an upstream provider, Amazon Web Services (us-east-1). When AWS us-east-1 failed, a cascade failure occurred with several of our service providers. Poll Everywhere is hosted in Amazon Web Services (us-east-2) and although some of our third-party service providers, including Canvas, Talkdesk, Slack, Zendesk, Twilio, and WorkOS failed, our core platform on PollEverywhere.com remained fully functional. With respect to Poll Everywhere 2.0 at pe.app, we are working with our upstream provider, WorkOS, to determine solutions to future AWS outages. Please reach out to us at [email protected] if you are continuing to experience issues with any of our services.
- postmortem Oct 27, 2025, 06:26 AM UTC
During the AWS us-east-1 outage that occurred on October 19 and 20th of 2025, Poll Everywhere experienced degraded services, particularly with our 2.0 product at pe.app, and some internal systems. Our third-party service providers, Amazon Web Services and WorkOS, have published technical write ups related to the incident. We have read these reports and understand the impact that the AWS us-east-1 outage had on our services and how we can improve our response to these incidents in the future. For more technical details, please see: * [Update - AWS services operating normally](https://www.aboutamazon.com/news/aws/aws-service-disruptions-outage-update) * [WorkOS - Service disruption on October 20, 2025](https://workos.com/blog/service-disruption-on-october-20-2025) Immediately following the outages that impacted Poll Everywhere, we contacted our partner vendors, including WorkOS, to understand their response to our inquiry and the greater outage. In-particular, we understand that WorkOS will be conducting multi-region deployments of their critical services in a hot standby configuration by the end of Q1 2026, which will eliminate this type of failure as a possibility in the future. With the exception of WorkOS in 2.0, our core product and services remained online with only minor disruption to some SMS providers. As a result, we do not have other remediation work planned as a result of this outage. We will continue to monitor WorkOS and work with the WorkOS team to provide feedback and dialog as they work to implement hot standby support and multi-region deployments over the coming months.
Major October 10, 2025 User uploaded images not loading on Poll Everywhere 1.0 7h 50m PollEverywhere.com
Started Oct 10, 2025, 08:48 AM UTC· resolved Oct 10, 2025, 04:39 PM UTC
- investigating Oct 10, 2025, 04:29 PM UTC
We are currently investigating an issuer where user uploaded image for polls are not appearing on 1.0. We are working to resolve that issue now.
- resolved Oct 10, 2025, 04:39 PM UTC
We have fixed the issue that was preventing user uploaded image from loading.
Major September 8, 2025 SAML Authorization Issue 4h 23m PollEverywhere.com, PollEv.com, Apps and integrations
Started Sep 08, 2025, 07:05 PM UTC· resolved Sep 08, 2025, 11:28 PM UTC
- investigating Sep 08, 2025, 07:05 PM UTC
We are currently investigating an issue related to SAML authorization. This will impact users attempting to sign in using SSO.
- investigating Sep 08, 2025, 07:24 PM UTC
The root cause has been identified and fixed. All sign in attempts via SAML/SSO should now work as expected.
- resolved Sep 08, 2025, 11:28 PM UTC
This incident has been resolved.
Major September 8, 2025 Service Unavailable (Poll Everywhere 1.0) 50m PollEverywhere.com, PollEv.com, Apps and integrations
Started Sep 08, 2025, 02:22 PM UTC· resolved Sep 08, 2025, 03:12 PM UTC
- identified Sep 08, 2025, 02:22 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 08, 2025, 03:12 PM UTC
This incident has been resolved.
Minor September 4, 2025 Google Presenter Single and Multi-Slide Insert is down for some users 5d 19h Apps and integrations
Started Sep 04, 2025, 08:48 PM UTC· resolved Sep 10, 2025, 04:23 PM UTC
- investigating Sep 04, 2025, 08:48 PM UTC
We are currently investigating an issue with Single and Multi-slide insertion with Google Slides. This is probably related to unexpected UI updates to the Google Slides user interface. In particular, the Insert Image button may not be functioning normally. Until this is resolved, we recommend users insert one slide at a time and manually click the "Insert Image" button if available.
- investigating Sep 05, 2025, 05:16 AM UTC
We are currently investigating an issue with Single and Multi-slide insertion with Google Slides. This is probably related to unexpected UI updates to the Google Slides user interface. In particular, the Insert Image button may not be functioning normally. Until this is resolved, we recommend users insert one slide at a time and manually click the "Insert Image" button if available.
- investigating Sep 05, 2025, 04:18 PM UTC
We are currently investigating an issue with Single and Multi-slide insertion with Google Slides. This is probably related to unexpected UI updates to the Google Slides user interface. In particular, the Insert Image button may not be functioning normally. Until this is resolved, we recommend users insert one slide at a time and manually click the "Insert Image" button if available.
- identified Sep 08, 2025, 09:43 PM UTC
The issue has been identified and a fix has been submitted for review by third party services.
- resolved Sep 10, 2025, 04:23 PM UTC
The issue has now been resolved. Single and Multi-slide insertion with Google Slides should work as expected for both Google Chrome and Microsoft Edge.
Critical September 3, 2025 Errors with login 45m PollEverywhere.com, PollEv.com, Apps and integrations
Started Sep 03, 2025, 02:30 PM UTC· resolved Sep 03, 2025, 03:16 PM UTC
- investigating Sep 03, 2025, 02:30 PM UTC
We are currently investigating an issue where users are unable to login on the Poll Everywhere website and apps.
- monitoring Sep 03, 2025, 02:38 PM UTC
We believe the incident is resolved, but we are continuing to monitor and investigate.
- resolved Sep 03, 2025, 03:16 PM UTC
We resolved a misconfiguration issue that led to the login service being temporarily unavailable. Please contact Poll Everywhere support for more information related to this incident.
Minor August 18, 2025 2.0 PowerPoint slide not matching participant device 2h 45m pe.app, Apps and integrations
Started Aug 18, 2025, 02:50 PM UTC· resolved Aug 18, 2025, 05:36 PM UTC
- investigating Aug 18, 2025, 02:50 PM UTC
The Poll Everywhere 2.0 PowerPoint integration in rare circumstances is displaying a Poll Everywhere PowerPoint slide that is different than what the participants who have joined the presentation are seeing. We are currently investigating the issue.
- identified Aug 18, 2025, 03:19 PM UTC
We have identified the root cause and are able to reproduce. We are currently investigating a fix.
- identified Aug 18, 2025, 04:37 PM UTC
We are continuing to work on a fix, and will update again in one hour
- resolved Aug 18, 2025, 05:36 PM UTC
We've concluded our investigation, and confirmed this is a bug with certain PowerPoint presentations on Windows only. We are continuing to work on this issue as a high priority bug, but closing out the active incident. August 29 Update: We have shipped a fix for this issue on Windows. Note, questions inserted in slide decks before today will need to be re-inserted to be compatible with the new fix on Windows.
Critical August 11, 2025 2.0 live responses not performing as expected 1h 59m pe.app
Started Aug 11, 2025, 05:10 PM UTC· resolved Aug 11, 2025, 07:10 PM UTC
- investigating Aug 11, 2025, 05:10 PM UTC
We're investigating a live response problem where polls do not update in realtime on 2.0.
- investigating Aug 11, 2025, 05:11 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 11, 2025, 05:13 PM UTC
We have implemented a preliminary fix for the realtime response issue. It may be necessary to refresh pe.app to reconnect to the live response service.
- resolved Aug 11, 2025, 07:10 PM UTC
The incident has been resolved. We have deployed additional monitoring systems to detect these types of faults, and we continue to monitor systems for performance anomalies.
Major August 11, 2025 Users getting blocked on 1.0/2.0 site picker 1h 3m PollEverywhere.com
Started Aug 11, 2025, 01:51 PM UTC· resolved Aug 11, 2025, 02:54 PM UTC
- investigating Aug 11, 2025, 01:51 PM UTC
We are investigating an issue where logging in does not redirect the user to the correct website's homepage when accessing polleverywhere.com. We apologize for any inconvenience.
- identified Aug 11, 2025, 02:13 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 11, 2025, 02:26 PM UTC
We are continuing to investigate this issue. A workaround until a fix is released is to access the website via the URL www.polleverywhere.com/home.
- resolved Aug 11, 2025, 02:54 PM UTC
This incident has been resolved
Minor August 8, 2025 Marketing site polleverywhere.com is down and redirects to Poll Everywhere 1.0 –
Started Aug 08, 2025, 02:00 PM UTC· resolved Aug 08, 2025, 02:00 PM UTC
- resolved Aug 08, 2025, 02:27 PM UTC
The marketing page was redirecting directly to polleverywhere.com/home (1.0). This was related to https://status.hubspot.com/incidents/0qbl56wsptsj
Minor August 7, 2025 Users attempting to upgrade their plan on polleverywhere.com are being redirected to pe.app 3h 5m PollEverywhere.com
Started Aug 07, 2025, 04:54 PM UTC· resolved Aug 07, 2025, 07:59 PM UTC
- identified Aug 07, 2025, 04:54 PM UTC
We have identified an issue where users attempting to upgrade their plans on polleverywhere.com are being redirected to pe.app. We are actively working on a fix and apologize for any inconvenience.
- identified Aug 07, 2025, 07:58 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 07, 2025, 07:59 PM UTC
This incident has been resolved.
Critical August 4, 2025 Sign in not working at Polleverywhere.com 36m PollEverywhere.com
Started Aug 04, 2025, 03:03 PM UTC· resolved Aug 04, 2025, 03:40 PM UTC
- identified Aug 04, 2025, 03:03 PM UTC
We are currently working on the issue.
- identified Aug 04, 2025, 03:05 PM UTC
We are continuing to work on the fix.
- identified Aug 04, 2025, 03:09 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 04, 2025, 03:40 PM UTC
This incident has been resolved.
Major July 31, 2025 Unable to log into Poll Everywhere in Google Slides 10m Apps and integrations
Started Jul 31, 2025, 07:06 PM UTC· resolved Jul 31, 2025, 07:17 PM UTC
- investigating Jul 31, 2025, 07:06 PM UTC
We are currently investigating an issue with our Google Slides integration and users being unable to login to Polleverywhere.
- resolved Jul 31, 2025, 07:17 PM UTC
An update to Google Chrome has possibly turned off 3rd party cookies by default. The Poll Everywhere Google Slides plugin requires 3rd party cookies to present Poll Everywhere Activities. Enable 3rd party cookies to restore this functionality.
Major July 17, 2025 Newly created accounts run into "You are not authorized to perform this action" when trying to create new Polls. 21h 41m pe.app
Started Jul 17, 2025, 06:06 PM UTC· resolved Jul 18, 2025, 03:48 PM UTC
- investigating Jul 17, 2025, 06:06 PM UTC
We are currently investigating the issue
- identified Jul 18, 2025, 03:48 AM UTC
We have identified the root cause and are working on a fix.
- resolved Jul 18, 2025, 03:48 PM UTC
This incident has been resolved.
Major June 12, 2025 pe.app signin and AI poll creation is down 1h 38m PollEverywhere.com, WorkOS AuthKit, WorkOS SSO, pe.app
Started Jun 12, 2025, 06:42 PM UTC· resolved Jun 12, 2025, 08:21 PM UTC
- investigating Jun 12, 2025, 06:42 PM UTC
A third-party service provider, Google Cloud, is experiencing difficulties. During this time, AI poll creation features on PollEverywhere.com are unavailable, pe.app sign-in is unavailable, and WorkOS directory sync (SCIM) is unavailable. We are monitoring the service for restoration and will provide an update when services are restored.
- investigating Jun 12, 2025, 06:49 PM UTC
We're continuing to monitor the issue. WorkOS now reports a major outage across all platforms. WorkOS is a decedent third-party service provider from Google Cloud. We do not have an estimate on service restoration for the affected services, but we are continuing to monitor the situation.
- resolved Jun 12, 2025, 08:21 PM UTC
This incident has been resolved.
Critical June 6, 2025 pe.app is experiencing permissions issues 37m pe.app
Started Jun 06, 2025, 07:05 AM UTC· resolved Jun 06, 2025, 07:42 AM UTC
- investigating Jun 06, 2025, 07:05 AM UTC
We are currently investigating this issue, users may not be able to access their Polls or Questions.
- investigating Jun 06, 2025, 07:32 AM UTC
We're continuing to investigate the problem with pe.app.
- resolved Jun 06, 2025, 07:42 AM UTC
The issue loading polls on pe.app has been resolved. The issue started at 17:48 PDT on June 5th, 2025, and was resolved on 00:39 PDT on June 6th, 2025.
Minor May 29, 2025 Degraded performance 17h 27m PollEverywhere.com, PollEv.com, Apps and integrations
Started May 29, 2025, 03:17 AM UTC· resolved May 29, 2025, 08:44 PM UTC
- investigating May 29, 2025, 03:17 AM UTC
A small portion of requests are experiencing elevated errors, we're currently investigating.
- monitoring May 29, 2025, 03:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 29, 2025, 08:44 PM UTC
This incident has been resolved.
Minor May 22, 2025 polleverywhere.com is unresponsive for some users. 4h 43m PollEverywhere.com
Started May 22, 2025, 03:55 PM UTC· resolved May 22, 2025, 08:38 PM UTC
- investigating May 22, 2025, 03:55 PM UTC
We are currently investigating the issue.
- identified May 22, 2025, 05:18 PM UTC
Root cause of the issue has been identified and engineers have been assigned to look into the issue. We apologize for any inconvenience.
- resolved May 22, 2025, 08:38 PM UTC
This incident has been resolved.