Poll Everywhere incident

SAML Authorization Issue

Resolved after 4 hours 23 minutes, affecting PollEverywhere.com and PollEv.com and 1 more, on September 8, 2025.

investigating Sep 08, 2025, 07:24 PM UTC

The root cause has been identified and fixed. All sign in attempts via SAML/SSO should now work as expected.

Started
Sep 08, 2025, 07:05 PM UTC
Resolved
Sep 08, 2025, 11:28 PM UTC
Duration
4h 23m
Detected by Pingoru
Sep 08, 2025, 07:05 PM UTC

Affected components

PollEverywhere.comPollEv.comApps and integrations

Update timeline

  1. investigating Sep 08, 2025, 07:05 PM UTC

    We are currently investigating an issue related to SAML authorization. This will impact users attempting to sign in using SSO.

  2. investigating Sep 08, 2025, 07:24 PM UTC

    The root cause has been identified and fixed. All sign in attempts via SAML/SSO should now work as expected.

  3. resolved Sep 08, 2025, 11:28 PM UTC

    This incident has been resolved.

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