Poll Everywhere incident

Google Presenter Single and Multi-Slide Insert is down for some users

Resolved after 5 days 19 hours, affecting Apps and integrations, on September 4, 2025.

resolved Sep 10, 2025, 04:23 PM UTC

The issue has now been resolved. Single and Multi-slide insertion with Google Slides should work as expected for both Google Chrome and Microsoft Edge.

Started
Sep 04, 2025, 08:48 PM UTC
Resolved
Sep 10, 2025, 04:23 PM UTC
Duration
5d 19h
Detected by Pingoru
Sep 04, 2025, 08:48 PM UTC

Affected components

Apps and integrations

Update timeline

  1. investigating Sep 04, 2025, 08:48 PM UTC

    We are currently investigating an issue with Single and Multi-slide insertion with Google Slides. This is probably related to unexpected UI updates to the Google Slides user interface. In particular, the Insert Image button may not be functioning normally. Until this is resolved, we recommend users insert one slide at a time and manually click the "Insert Image" button if available.

  2. investigating Sep 05, 2025, 05:16 AM UTC

    We are currently investigating an issue with Single and Multi-slide insertion with Google Slides. This is probably related to unexpected UI updates to the Google Slides user interface. In particular, the Insert Image button may not be functioning normally. Until this is resolved, we recommend users insert one slide at a time and manually click the "Insert Image" button if available.

  3. investigating Sep 05, 2025, 04:18 PM UTC

    We are currently investigating an issue with Single and Multi-slide insertion with Google Slides. This is probably related to unexpected UI updates to the Google Slides user interface. In particular, the Insert Image button may not be functioning normally. Until this is resolved, we recommend users insert one slide at a time and manually click the "Insert Image" button if available.

  4. identified Sep 08, 2025, 09:43 PM UTC

    The issue has been identified and a fix has been submitted for review by third party services.

  5. resolved Sep 10, 2025, 04:23 PM UTC

    The issue has now been resolved. Single and Multi-slide insertion with Google Slides should work as expected for both Google Chrome and Microsoft Edge.

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