Poll Everywhere incident
2.0 live responses not performing as expected
Resolved after 1 hour 59 minutes, affecting pe.app, on August 11, 2025.
The incident has been resolved. We have deployed additional monitoring systems to detect these types of faults, and we continue to monitor systems for performance anomalies.
Affected components
Update timeline
- investigating Aug 11, 2025, 05:10 PM UTC
We're investigating a live response problem where polls do not update in realtime on 2.0.
- investigating Aug 11, 2025, 05:11 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 11, 2025, 05:13 PM UTC
We have implemented a preliminary fix for the realtime response issue. It may be necessary to refresh pe.app to reconnect to the live response service.
- resolved Aug 11, 2025, 07:10 PM UTC
The incident has been resolved. We have deployed additional monitoring systems to detect these types of faults, and we continue to monitor systems for performance anomalies.
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