Poll Everywhere incident
2.0 PowerPoint slide not matching participant device
Resolved after 2 hours 45 minutes, affecting pe.app and Apps and integrations, on August 18, 2025.
We've concluded our investigation, and confirmed this is a bug with certain PowerPoint presentations on Windows only. We are continuing to work on this issue as a high priority bug, but closing out the active incident. August 29 Update: We have shipped a fix for this issue on Windows. Note, questions inserted in slide decks before today will need to be re-inserted to be compatible with the new fix on Windows.
Affected components
Update timeline
- investigating Aug 18, 2025, 02:50 PM UTC
The Poll Everywhere 2.0 PowerPoint integration in rare circumstances is displaying a Poll Everywhere PowerPoint slide that is different than what the participants who have joined the presentation are seeing. We are currently investigating the issue.
- identified Aug 18, 2025, 03:19 PM UTC
We have identified the root cause and are able to reproduce. We are currently investigating a fix.
- identified Aug 18, 2025, 04:37 PM UTC
We are continuing to work on a fix, and will update again in one hour
- resolved Aug 18, 2025, 05:36 PM UTC
We've concluded our investigation, and confirmed this is a bug with certain PowerPoint presentations on Windows only. We are continuing to work on this issue as a high priority bug, but closing out the active incident. August 29 Update: We have shipped a fix for this issue on Windows. Note, questions inserted in slide decks before today will need to be re-inserted to be compatible with the new fix on Windows.
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