Playbook incident

Playbook app is unavailable in some regions

Resolved after 2 hours 59 minutes, affecting Playbook Web, on November 18, 2025.

postmortem Nov 18, 2025, 12:27 PM UTC

Due to a global outage in our upstream provider \(Cloudflare\), the app was unavailable in some regions.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 11:45 AM UTC
Resolved
Nov 18, 2025, 02:45 PM UTC
Duration
2h 59m
Detected by Pingoru
Nov 18, 2025, 11:45 AM UTC

Affected components

Playbook Web

Update timeline

  1. investigating Nov 18, 2025, 12:11 PM UTC

    We are currently investigating an issue with our upstream provider.

  2. resolved Nov 18, 2025, 12:20 PM UTC

    Our upstream provider has resolved their issue.

  3. postmortem Nov 18, 2025, 12:27 PM UTC

    Due to a global outage in our upstream provider \(Cloudflare\), the app was unavailable in some regions.

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