Planet DDS incident
DentalXChange - Partner Service Degradation Impacting Denticon & Cloud 9
Minor Vendor's status page →
Resolved after 6 hours 7 minutes, affecting Eligibility and Claims (DentalXchange) and Eligibility & Claims, on September 1, 2026.
We have received notifications from DentalXchange that they are seeing issues. We are monitoring client impact.
Affected components
Eligibility and Claims (DentalXchange)Eligibility & Claims
Update timeline
- investigating Sep 01, 2026, 06:18 PM UTC
We have received notifications from DentalXchange that they are seeing issues. We are monitoring client impact.
- resolved Sep 02, 2026, 12:26 AM UTC
This incident has been resolved.
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