Planet DDS incident
Downloads/Exports may be unavailable in Apteryx XVweb
Major Vendor's status page →
Resolved after 2 hours 5 minutes, affecting XVWeb Viewer, on August 13, 2026.
We have restored service to Apteryx, we continue to monitor for some time.
Affected components
XVWeb Viewer
Update timeline
- investigating Aug 13, 2026, 03:59 PM UTC
We are investigating reports that some users are unable to download images within Apteryx. Our Engineering team are investigating and working on identifying a fix.
- identified Aug 13, 2026, 04:43 PM UTC
We are working to restore service, restoration expected shortly.
- monitoring Aug 13, 2026, 05:09 PM UTC
We have restored service to Apteryx, we continue to monitor for some time.
- resolved Aug 13, 2026, 06:04 PM UTC
This incident has been resolved.
Your product runs on more than Planet DDS
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services