Resolved after 20 minutes, affecting Practice Management (cloud9ortho.com), on April 29, 2026.
Our Engineering Tems have identified the issue and are actively working to mitigate the issue.
Affected components
Practice Management (cloud9ortho.com)
Update timeline
- investigating Apr 29, 2026, 11:00 PM UTC
Our monitoring has detected performance degradation for some Cloud9 customers. Engineering Teams are engaged to investigate the issue.
- identified Apr 29, 2026, 11:10 PM UTC
Our Engineering Tems have identified the issue and are actively working to mitigate the issue.
- resolved Apr 29, 2026, 11:20 PM UTC
Our Engineering Teams have confirmed that the issue is resolved.
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