Planet DDS incident

Microsoft Azure Fabric Service Performance Degraded impacting Denticon Practice Analytics

Resolved after 2 hours 59 minutes, affecting Practice Analytics, on October 21, 2025.

identified Oct 21, 2025, 05:40 PM UTC

Denticon Practice Analytics: We continue to observe degraded performance, and sites may be in read-only mode due to an ongoing Microsoft Azure Fabric outage. Our team is actively working with our partner to restore service back to normal operation.

Started
Oct 21, 2025, 03:23 PM UTC
Resolved
Oct 21, 2025, 06:23 PM UTC
Duration
2h 59m
Detected by Pingoru
Oct 21, 2025, 03:23 PM UTC

Affected components

Practice Analytics

Update timeline

  1. investigating Oct 21, 2025, 03:23 PM UTC

    We’re currently experiencing degraded performance with our partner service Microsoft Azure Fabric Service which is impacting Denticon Practice Analytics. Our team is actively working with our partner to restore service back to normal operation.

  2. identified Oct 21, 2025, 05:39 PM UTC

    Denticon Practice Analytics: We continue to observe degraded performance, and sites may be in read-only mode due to an ongoing Microsoft Azure Fabric outage. Our team is actively working with our partner to restore service back to normal operation.

  3. identified Oct 21, 2025, 05:40 PM UTC

    Denticon Practice Analytics: We continue to observe degraded performance, and sites may be in read-only mode due to an ongoing Microsoft Azure Fabric outage. Our team is actively working with our partner to restore service back to normal operation.

  4. resolved Oct 21, 2025, 06:23 PM UTC

    This incident has been resolved.

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