Planet DDS incident
Denticon - Edit Patient UI- Service Performance Degraded
Resolved after 53 minutes, affecting Practice Management, on November 20, 2025.
We have identified a potential fix that is getting deployed.
Affected components
Update timeline
- investigating Nov 20, 2025, 02:47 PM UTC
We’re currently experiencing degraded performance with the Edit Patient UI for some clients. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.
- investigating Nov 20, 2025, 03:05 PM UTC
We are actively investigating the performance degradation of Denticon's Patient Edit UI.
- identified Nov 20, 2025, 03:23 PM UTC
We are actively investigating the performance degradation of Denticon's Patient Edit UI.
- identified Nov 20, 2025, 03:34 PM UTC
We have identified a potential fix that is getting deployed.
- resolved Nov 20, 2025, 03:40 PM UTC
Issue has been resolved. We will continue to monitor.
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