Planet DDS incident

[XVWeb] - Slowness to Load Images- Service Performance Degraded

Resolved after 1 hour 22 minutes, affecting XVWeb Viewer, on January 8, 2026.

monitoring Jan 08, 2026, 01:36 PM UTC

XVWeb image load performance has been restored to normal levels. We will continue to monitor the solution.

Affected components

XVWeb Viewer

investigating Jan 08, 2026, 01:24 PM UTC

We’re currently experiencing degraded performance with XVWeb. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.
monitoring Jan 08, 2026, 01:36 PM UTC

XVWeb image load performance has been restored to normal levels. We will continue to monitor the solution.
resolved Jan 08, 2026, 02:46 PM UTC

XVWeb image load performance is per norms. This incident is now resolved.

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