Planet DDS incident
Denticon - Unable to Print Treatment Plans for some offices
Minor Vendor's status page →
Resolved after 1 hour 24 minutes, affecting Practice Management, on April 23, 2026.
We have identified the issue and are beginning to roll out a fix for the affected offices.
Affected components
Practice Management
Update timeline
- investigating Apr 23, 2026, 02:19 PM UTC
Our monitoring has indicated that some offices failing to print Treatment Plans for some offices. Our Engineering Teams are engaged and investigating the issue.
- identified Apr 23, 2026, 03:04 PM UTC
We have identified the issue and are beginning to roll out a fix for the affected offices.
- resolved Apr 23, 2026, 03:44 PM UTC
We have rolled out a fix for the affected offices as of 08:37 PST
Your product runs on more than Planet DDS
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services