Pitney Bowes incident
Intermittent Service Disruption observed for Shipping360 Platform for USA region.
Resolved after 6 hours 21 minutes, affecting PitneyShip & PitneyShip Pro USA and PitneyShip Enterprise USA, on August 15, 2026.
We are currently experiencing a service disruption affecting Cost Account management. Users are unable to add or remove Cost Accounting data at this time. Existing Cost Accounts are not impacted and continue to function normally. Postage meters and mailing devices are unable to sync Cost Account lists. Our team is actively investigating and working toward a resolution. We will provide updates as progress is made.
Affected components
Update timeline
- investigating Aug 15, 2026, 03:47 AM UTC
We are currently experiencing a service disruption affecting Cost Account management. Users are unable to add or remove Cost Accounting data at this time. Existing Cost Accounts are not impacted and continue to function normally. Postage meters and mailing devices are unable to sync Cost Account lists. Our team is actively investigating and working toward a resolution. We will provide updates as progress is made.
- resolved Aug 15, 2026, 10:08 AM UTC
The issue has been resolved and all services are back to normal.
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