Pitney Bowes incident

Expedited Delivery Services - Incident - Initial Notification

Resolved after 5 hours 17 minutes, affecting Create Label and Get Rates, on October 18, 2026.

resolved Oct 18, 2026, 04:57 PM UTC

We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.

Started
Oct 18, 2026, 11:39 AM UTC
Resolved
Oct 18, 2026, 04:57 PM UTC
Duration
5h 17m
Detected by Pingoru
Oct 18, 2026, 11:39 AM UTC

Affected components

Create LabelGet Rates

Update timeline

  1. investigating Oct 18, 2026, 11:39 AM UTC

    We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

  2. resolved Oct 18, 2026, 04:57 PM UTC

    We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.

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