Pitney Bowes Outage History
Pitney Bowes is up right nowPingoru has recorded 288 incidents for Pitney Bowes: 288 in the last 12 months and 54 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 33 | 39 of 720 (5%) |
| May 2026 | 117 | 154 of 744 (21%) |
| June 2026 | 33 | 53 of 720 (7%) |
| July 2026 | 18 | 20 of 744 (3%) |
| August 2026 | 22 | 28 of 744 (4%) |
| September 2026 | 15 | 17 of 720 (2%) |
| October 2026 | 12 | 16 of 566 (3%) |
Incidents, newest first
Major October 23, 2026 Intermittent Service Disruption observed for SendPro Enterprise for US region. 4h 29m SendPro Enterprise
Started Oct 23, 2026, 03:34 PM UTC· resolved Oct 23, 2026, 08:04 PM UTC
- investigating Oct 23, 2026, 04:24 PM UTC
We are currently experiencing technical issues with our SendPro Enterprise for US region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved Oct 23, 2026, 08:04 PM UTC
The issue has been resolved and all services are back to normal.
Major October 21, 2026 UPS Service Disruption Observed for RateShipment. 59m UPS
Started Oct 21, 2026, 09:35 PM UTC· resolved Oct 21, 2026, 10:35 PM UTC
- investigating Oct 21, 2026, 09:35 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
- resolved Oct 21, 2026, 10:35 PM UTC
UPS have resolved the issue and all services are functional now.
Minor October 18, 2026 Expedited Delivery Services - Incident - Initial Notification 5h 17m Create Label, Get Rates
Started Oct 18, 2026, 11:39 AM UTC· resolved Oct 18, 2026, 04:57 PM UTC
- investigating Oct 18, 2026, 11:39 AM UTC
We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved Oct 18, 2026, 04:57 PM UTC
We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.
Critical October 9, 2026 Service Disruption observed for Payment Services for USA region 7m PitneyShip & PitneyShip Pro USA
Started Oct 09, 2026, 12:34 PM UTC· resolved Oct 09, 2026, 12:41 PM UTC
- investigating Oct 09, 2026, 12:34 PM UTC
We are currently experiencing technical issues with our Payment services for USA region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved Oct 09, 2026, 01:05 PM UTC
The issue has been resolved, and all services are back to normal.
Major October 7, 2026 Canada Post Service Disruption Observed for RateShipment. 46m Canada Post
Started Oct 07, 2026, 07:28 PM UTC· resolved Oct 07, 2026, 08:14 PM UTC
- investigating Oct 07, 2026, 07:28 PM UTC
Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
- resolved Oct 07, 2026, 08:14 PM UTC
Canada Post have resolved the issue and all services are functional now.
Major October 7, 2026 UPS Service Disruption Observed for CreateShipment. 34m UPS
Started Oct 07, 2026, 03:50 PM UTC· resolved Oct 07, 2026, 04:24 PM UTC
- investigating Oct 07, 2026, 03:50 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
- resolved Oct 07, 2026, 04:24 PM UTC
UPS have resolved the issue and all services are functional now.
Major October 6, 2026 Intermittent Failures Being Observed for payment services 6m PitneyShip & PitneyShip Pro USA, PitneyShip Enterprise USA, ShipAccel USA
Started Oct 06, 2026, 06:13 PM UTC· resolved Oct 06, 2026, 06:19 PM UTC
- investigating Oct 06, 2026, 06:13 PM UTC
There is no ongoing issue with Pitney Bowes systems. Teams are actively working and we will update as we make progress.
- resolved Oct 06, 2026, 06:19 PM UTC
The issue has been resolved and all services are back to normal.
Major October 6, 2026 Royal Mail Service Disruption Observed for RateShipment. 49m Royal Mail
Started Oct 06, 2026, 04:26 PM UTC· resolved Oct 06, 2026, 05:16 PM UTC
- investigating Oct 06, 2026, 04:26 PM UTC
Failures are being observed for Royal Mail carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
- resolved Oct 06, 2026, 05:16 PM UTC
Royal Mail have resolved the issue and all services are functional now.
Critical September 22, 2026 FedEx Service Disruption Observed for RateShipment. 46m PitneyShip & PitneyShip Pro USA, Shipment, PitneyShip Enterprise USA, ShipAccel USA and 2 more
Started Sep 22, 2026, 07:28 PM UTC· resolved Sep 22, 2026, 08:14 PM UTC
- investigating Sep 22, 2026, 07:28 PM UTC
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of Rate Shipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress
- resolved Sep 22, 2026, 08:14 PM UTC
The issue has been resolved and all services are back to normal.
Critical September 20, 2026 USPS Service Disruption Observed for CreateShipment & RateShipment 4h 35m Create Label, Get Rates
Started Sep 20, 2026, 05:01 PM UTC· resolved Sep 20, 2026, 09:37 PM UTC
- investigating Sep 20, 2026, 05:01 PM UTC
Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress. Thanks Client Support Tech Services
- resolved Sep 20, 2026, 09:37 PM UTC
This incident has been resolved.
Notice September 11, 2026 Shipping API - Incident Quick Close – Create Label, Get Rates
Started Sep 11, 2026, 03:25 PM UTC· resolved Sep 11, 2026, 03:25 PM UTC
- resolved Sep 11, 2026, 03:25 PM UTC
For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
Major August 20, 2026 Intermittent Service Disruption observed for SP360 Platform for GovCloud region. 20m PitneyShip & PitneyShip Pro
Started Aug 20, 2026, 08:42 PM UTC· resolved Aug 20, 2026, 09:02 PM UTC
- investigating Aug 20, 2026, 09:11 PM UTC
We are currently experiencing technical issues with our SP360 Platform for GovCloud region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved Aug 20, 2026, 09:20 PM UTC
The issue has been resolved, and all services are back to normal.
Major August 15, 2026 Intermittent Service Disruption observed for SP360 Platform for US and Canada region. 16m PitneyAnalytics USA, PitneyShip & PitneyShip Pro USA, PitneyTrack USA, PitneyShip Pro Canada and 8 more
Started Aug 15, 2026, 07:30 PM UTC· resolved Aug 15, 2026, 07:46 PM UTC
- investigating Aug 15, 2026, 07:36 PM UTC
We are currently experiencing technical issues with our SP360 Platform for Commercial region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
- investigating Aug 15, 2026, 08:03 PM UTC
We are currently experiencing technical issues with our SP360 Platform for US and Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
- resolved Aug 15, 2026, 08:43 PM UTC
The issue has been resolved, and all services are back to normal.
Major August 15, 2026 Intermittent Service Disruption observed for Shipping360 Platform for USA region. 6h 21m PitneyShip & PitneyShip Pro USA, PitneyShip Enterprise USA
Started Aug 15, 2026, 03:47 AM UTC· resolved Aug 15, 2026, 10:08 AM UTC
- investigating Aug 15, 2026, 03:47 AM UTC
We are currently experiencing a service disruption affecting Cost Account management. Users are unable to add or remove Cost Accounting data at this time. Existing Cost Accounts are not impacted and continue to function normally. Postage meters and mailing devices are unable to sync Cost Account lists. Our team is actively investigating and working toward a resolution. We will provide updates as progress is made.
- resolved Aug 15, 2026, 10:08 AM UTC
The issue has been resolved and all services are back to normal.
Critical August 14, 2026 UPS Service Disruption Observed for Multiple Services. 57m UPS
Started Aug 14, 2026, 06:49 PM UTC· resolved Aug 14, 2026, 07:47 PM UTC
- investigating Aug 14, 2026, 06:49 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment and RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
- resolved Aug 14, 2026, 07:47 PM UTC
UPS have resolved the issue and all services are functional now.
Major August 13, 2026 Intermittent Service Disruption observed for Shipping & PitneyShip Enterprise for Canada region. 4h 10m PitneyShip Pro Canada, PitneyShip Enterprise Canada
Started Aug 13, 2026, 06:14 PM UTC· resolved Aug 13, 2026, 10:25 PM UTC
- investigating Aug 13, 2026, 06:14 PM UTC
We are currently experiencing intermittent technical issues with our Shipping & PitneyShip Enterprise for Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- identified Aug 13, 2026, 07:59 PM UTC
Our Outage Response Team has identified the cause and working toward resolution. Further updates to follow.
- resolved Aug 13, 2026, 10:25 PM UTC
This incident has been resolved.
Critical August 7, 2026 Canada Post Service Disruption Observed for RateShipment and CreateShipment. 1h 4m Canada Post
Started Aug 07, 2026, 01:21 PM UTC· resolved Aug 07, 2026, 02:26 PM UTC
- investigating Aug 07, 2026, 01:21 PM UTC
Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment and CreateShipment. Pitney Bowes Teams are actively working with Canada Post, and we will update as we make progress.
Minor July 22, 2026 PB Tracking - Incident - Initial Notification 1h 19m Tracking, Tracking
Started Jul 22, 2026, 03:34 PM UTC· resolved Jul 22, 2026, 04:53 PM UTC
- investigating Jul 22, 2026, 03:34 PM UTC
We are currently experiencing technical issues with our Pitney Bowes PRODUCTION environment that may prevent you from using Tracking API feature. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved Jul 22, 2026, 04:53 PM UTC
We experienced a technical issue earlier today. At this time we see full functionality in the Tracking Services. We continue to closely monitor the situation.
Major July 16, 2026 Intermittent Service Disruption observed for SP360 Shipping for US region. 2h 4m PitneyShip & PitneyShip Pro USA, PitneyShip Enterprise USA
Started Jul 16, 2026, 05:11 PM UTC· resolved Jul 16, 2026, 07:15 PM UTC
- investigating Jul 16, 2026, 05:42 PM UTC
We are currently experiencing technical issues with our SP360 Shipping for US region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved Jul 16, 2026, 07:25 PM UTC
The issue has been resolved, and all services are back to normal.
Major June 26, 2026 FedEx Service Disruption Observed for RateShipment 5h 54m PitneyShip & PitneyShip Pro USA, PitneyShip Enterprise USA, ShipAccel USA, Shipment By Rate Shop
Started Jun 26, 2026, 02:53 PM UTC· resolved Jun 26, 2026, 08:47 PM UTC
- investigating Jun 26, 2026, 02:53 PM UTC
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
- resolved Jun 26, 2026, 08:47 PM UTC
This incident has been resolved.
Notice June 21, 2026 USPS Emergency Maintenance – Create Label, Get Rates
Started Jun 21, 2026, 04:59 PM UTC· resolved Jun 21, 2026, 04:59 PM UTC
- resolved Jun 21, 2026, 04:59 PM UTC
For a brief time today, USPS underwent emergency maintenance on their systems. During the maintenance window, users may have experienced issues with printing both Domestic and International shipping labels.
Major June 11, 2026 USPS Service Disruption Observed for CreateShipment. 37m USPS
Started Jun 11, 2026, 08:20 AM UTC· resolved Jun 11, 2026, 08:58 AM UTC
- investigating Jun 11, 2026, 08:20 AM UTC
Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress.
- resolved Jun 11, 2026, 08:58 AM UTC
USPS have resolved the issue and all services are functional now.
Critical June 5, 2026 UPS Service Disruption Observed for v2/shipments/multipiece/rate. 59m UPS
Started Jun 05, 2026, 02:01 PM UTC· resolved Jun 05, 2026, 03:01 PM UTC
- investigating Jun 05, 2026, 02:01 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
- resolved Jun 05, 2026, 03:01 PM UTC
UPS have resolved the issue and all services are functional now.
Major May 28, 2026 An intermittent service disruption has been observed for postage API calls related to shipping in the USA region 1h 7m PitneyShip & PitneyShip Pro USA, PitneyShip Enterprise USA, ShipAccel USA
Started May 28, 2026, 04:36 PM UTC· resolved May 28, 2026, 05:44 PM UTC
- investigating May 28, 2026, 04:36 PM UTC
We are currently experiencing technical issues with Postage call for our Shipping for USA region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved May 28, 2026, 05:44 PM UTC
This incident has been resolved.
Major May 15, 2026 Fedex Service Disruption Observed for RateShipment. 1h 15m PitneyShip & PitneyShip Pro USA, PitneyShip & PitneyShip Pro, Shipment, PitneyShip Pro Canada and 6 more
Started May 15, 2026, 01:00 PM UTC· resolved May 15, 2026, 02:15 PM UTC
- investigating May 15, 2026, 01:42 PM UTC
Failures are being observed for Fedex carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Fedex and we will update as we make progress.
- resolved May 15, 2026, 02:24 PM UTC
The issue has been resolved, and all services are back to normal.