Pitney Bowes incident
USPS Service Disruption Observed for CreateShipment & RateShipment
Resolved after 4 hours 35 minutes, affecting Create Label and Get Rates, on September 20, 2026.
Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress. Thanks Client Support Tech Services
Affected components
Update timeline
- investigating Sep 20, 2026, 05:01 PM UTC
Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress. Thanks Client Support Tech Services
- resolved Sep 20, 2026, 09:37 PM UTC
This incident has been resolved.
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