Pitney Bowes incident

Purolator Service Disruption Observed for RateShipment.

Resolved after 1 hour 14 minutes, affecting Purolator, on March 13, 2026.

investigating Mar 13, 2026, 08:02 PM UTC

Failures are being observed for Purolator carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Purolator and we will update as we make progress.

Started
Mar 13, 2026, 08:02 PM UTC
Resolved
Mar 13, 2026, 09:16 PM UTC
Duration
1h 14m
Detected by Pingoru
Mar 13, 2026, 08:02 PM UTC

Affected components

Purolator

Update timeline

  1. investigating Mar 13, 2026, 08:02 PM UTC

    Failures are being observed for Purolator carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Purolator and we will update as we make progress.

  2. resolved Mar 13, 2026, 09:16 PM UTC

    Purolator have resolved the issue and all services are functional now.

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