Ping Identity incident

PingOne EU Admin APIs Elevated Error Rates

Resolved after 20 minutes, on July 20, 2026.

resolved Jul 20, 2026, 05:00 PM UTC

Between 14:20 to 14:40 UTC, a subset of customers in the PingOne EU datacenter may have experienced elevated error rates. There was no impact to end-user workflows. Ping Identity Engineers are investigating the root-cause. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

Started: Jul 20, 2026, 02:20 PM UTC
Resolved: Jul 20, 2026, 02:40 PM UTC
Duration: 20m
Detected by Pingoru: Jul 20, 2026, 02:20 PM UTC

Update timeline

resolved Jul 20, 2026, 05:00 PM UTC

Between 14:20 to 14:40 UTC, a subset of customers in the PingOne EU datacenter may have experienced elevated error rates. There was no impact to end-user workflows. Ping Identity Engineers are investigating the root-cause. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

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